Email is a critical and effective means of communication for groups like
legitimate marketers, publishers, non-profits and small businesses. All
users suffer when inboxes are clogged with mail that is unwanted and
unrequested, i.e. Spam.
Technically, "Spam" is defined as Unsolicited Commercial
Email (UCE). But beyond the technical definition, there is confusion: What
email is wanted? What constitutes permission?
The answer is simple: If you are not 100% sure as a list owner that you
are using an email address for the purpose for which permission was given
to you, you are probably sending Spam.
Write About Now has a strict policy against Spam. We feel a responsibility
towards strict enforcement of permission-based practices. When a subscriber
complains, they are unsubscribed from a list, and these subscriber complaints
are investigated and often result in termination of a List Owner's account
with us. This policy will tell you about the tools we give List Owners
to help make sure their email is permission-based, and will let you know
how we enforce our policy.
Write About Now offers a free list-hosting service. Write
About Now follows
strict permission-based email policies to insure that mail is only sent
to subscribers who have asked to receive it. We have invested heavily
in extensive measures to prevent unsolicited commercial email from being
sent through our services.
We require that you abide by our strictly-enforced Terms of Service.
These Terms state that Write About Now will not be used to "transmit,
disseminate or upload spam, chain letters, junk mail or any other type
of unsolicited mass email..." In the event that Write About
Now determines that a List Owner is sending email to subscribers who have
not given permission to receive it, Write About Now has the right to
delete a customer's list and terminate their use of the Write
About Now service.
Precautions
•
All email sent by Write About Now must include an "Unsubscribe" link
that automatically removes the recipient's address from that list.
•
Any subscriber email addresses that are publicly displayed are encoded
on our sites to ensure that email harvesters are unable to collect them.
•
Write About Now supports and provides administrative tools to make it
easy for anyone to moderate their own list. This allows List Owners to
serve as a Spam filter on their own lists.
•
Write About Now prohibits email sent to Role Accounts. Role Accounts
are specific email aliases, such as info@---.com that are reserved
by convention to be used by departments, job roles, or distribution lists
for groups of people. If you know of any of your subscribers using
a
role account, please let them know that they should use a personal
email address or another email account to subscribe to your list. If
you have
any questions specifically on role accounts and Write About Now's restriction
of their use, please email us at: enquiries@WriteAboutNow.com.
Unsubscribing from Mail Sent Through Write About Now
We provide One-Click Unsubscribe Links in every email we send. You, as a subscriber to mail sent through Write About Now, can unsubscribe at any time by clicking the Unsubscribe link at the bottom of any Write About Now email. Your email address will be automatically removed from that mailing list, although it may take up to 24-48 hours to process.
If our systems are temporarily down or you suspect, for any reason, that your email address has not been unsubscribed upon request, please email our customer support team at: abuse@WriteAboutNow.com.
If you feel that you've received mail sent through Write About Now that you did not request, please forward a copy of the email to our Abuse Team at: abuse@WriteAboutNow.com. Also, if you suspect someone of abusing Write About Now's services, please let us know by emailing us at this address so that we can take the appropriate steps.
All users can expect that we take Spam very seriously and have spent great efforts to restrict its presence on our services.
Know that we've taken many precautions and have provided many tools to our List Owners to ensure that our service be used to send mail to only those recipients that have requested it.
Know that we make unsubscribing for any Write About Now list as easy and quick as possible. We mandate that unsubscribe links be included in every email sent from our service and we make it possible for subscribers to remove themselves from all lists sent from any of our services.
© 2003 Art Division Ltd.